Origin Broadband Reviews

Origin Broadband provides a range of broadband packages with varying prices to accommodate different user needs. The Full Fibre broadband packages, effective from March 2023, represent their high-speed internet offerings. Additionally, there are 19-2Y range broadband packages and 19OC range non-fixed term broadband packages, with updated price guides available as of May 2023. For those interested in phone services, detailed product and price guides for the 19 Range and 20 Range phone packages are also provided. These guides include monthly costs, inclusive call types, and respective inclusive periods, ensuring transparency and allowing customers to make informed decisions based on their specific requirements.

Origin Broadband is known for its superfast broadband and phone deals at affordable prices. Among the popular products, the Full Fibre broadband packages stand out, offering high-speed internet access. They also provide a range of broadband packages, including the 19-2Y range and 19OC range non-fixed term broadband packages, catering to various customer needs. For those looking for phone services, the 19 Range and 20 Range phone packages offer detailed product and price guides. These services are designed to be both high-quality and cost-effective, ensuring customers receive great value.

Origin Broadband primarily sets up Direct Debit as the payment method for phone and broadband bills. This method authorizes automatic collection of payments from a customer's bank account. Customers are informed in advance about the amount and date of the deduction. The Direct Debit Guarantee offers safeguards, including immediate refunds for payment errors and the ability to cancel at any time. Additionally, customers can pay their bills using debit or credit cards, including Maestro (Switch), Visa Debit, Visa Electron, Visa, and Mastercard, by contacting Origin Broadband directly.

To sign up for Origin Broadband, visit their official website and use the postcode checker to determine the availability of services in your area. Once confirmed, select the desired broadband package and proceed to the sign-up page where you will be prompted to enter personal details and choose a payment method. After completing the sign-up process, look out for a welcome email which will confirm your account details, connection address, chosen plan, and any applicable set-up fees and monthly charges. Ensure all details are correct and follow any additional instructions provided to complete the setup of your service.

To set up a Direct Debit with Origin Broadband, customers need to provide their personal and bank details during the application process for one of the broadband and phone packages. The Direct Debit will then be used to automatically collect payments for the phone and broadband package on a regular basis. Customers can manage their Direct Debit by contacting Origin Broadband if they wish to change their payment details or cancel the Direct Debit. It is also possible to change the Direct Debit payment date by calling customer service. The Direct Debit Guarantee ensures that customers are informed in advance about the amount to be debited and the date, and they are entitled to a full refund in case of any errors. For any changes or cancellation, written confirmation may be required by the bank or building society.